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FAQ's

Frequesntly Asked Questions!

Oasis Infotech was founded as a quality control solution provider through LIMS for automation of laboratories, initially. Since that time, the company has grown significantly. Today, Oasis provides a full line of industry specific quality and compliance software solutions and services to hundreds of satisfied customers worldwide. Our offerings enable regulated companies to accelerate compliance and get to market faster while reducing costs and improving efficiency, productivity.
Industry sectors targeted by our platform include: pharmaceuticals, food and beverage, environment, chemical, petrochemicals, cosmetics, biotechnology, manufacturing and energy.
Oasis Quality platform is perfectly suited to all companies from small, mid, individual laboratories through large global organizations. Current Oasis LIMS installations include pharma, API, Chemicals, commercial environmental - food testing, textiles, Oil/Gas and petrochemical applications.

A LIMS (Laboratory Information Management System) is an information system whose main function is to manage samples from receipt in the laboratory to the final analysis report.

Users can enter all information regarding sample analysis such as sample number, batch used, date, time, place of sampling, person who made the analysis into the LIMS, allowing complete sample traceability. Data can be entered manually or be imported from different measurement equipment.

LIMS also provides complete results reporting and integrates with other systems such as QMS (Quality Management System) and ERP (Enterprise Resource Planning).

LIMS also provides control and laboratory data management system, allowing information sharing between project teams and users such as engineers, technicians, operators and customers.


Improved sample management:LIMS allows you to define properties for sample identification such as date of receipt, date of sampling, batch number and barcode identification. LIMS supports work requests (testing or activities to be performed), sample results and lab chemicals inventory, instruments management.
Improved traceability: LIMS keeps track of all resources used in the laboratory such as users, instruments and reagents. It also provides multiple security levels and a data audit trail traceability and compliance with regulatory requirements like FDA 21 CFR Part 11 and ISO 17025.
Improved productivity: LIMS provides an efficient review process to eliminate data review backlogs which plague many laboratories.
Easy access to data: the integrated search functions allow users to find information more quickly. An integrated ad-hoc query engine supports fast retrieval of information and reports.

The steps below outline our recommended strategy to evaluate Oasis LIMS, Please do not hesitate to contact us if you have any questions during your evaluation.
1. Review Web Site Literature, Functional and Technical details
2. Review the LIMS Demo, provision for POC (proof of concept)
3. Talk to Oasis LIMS Users, or references for prospectives
4. Use single user subscription trial version for limited period
The steps below outline our recommended strategy to evaluate Oasis LIMS, Please do not hesitate to contact us if you have any questions during your evaluation.
1. Review Web Site Literature
2. Review the LIMS Demo
3. Talk to Oasis LIMS Users, or references
3. Use single user trial version for limited period
configurable:Yes, the standard version is configurable to fit the reporting, interface and system messeging needs of the lab for different types of samples. 'LIMS Administrator' configures much of the system's operating parameters under prefereances option such as date formats, ID number generation, Ad-hoc reports etc.

customizable:Yes, our programmers can work with you to customize and implement the necessary software enhancements, changes specific to your requirements, customizations can be made either prior to delivery or as a later add-on to your system.
Yes, data in electronic form may be upload through data migration techniques and structured data conversions to Oasis LIMS database.
Oasis LIMS User's Manuals, Installation Guide, Release Notes and System licenses.
Implementing an Oasis LIMS system is accomplished by first pulling out strategic plan and schedules to build operating parameters depending on the extent of configuration data and customization on the basis of pre-liminary system study which may require a few days to a few months to completely configure all aspects of the system for lab environment.

However, configuration, or customization in the system can easily be approached incrementally, implementation of sample management module is accommodated first and additional capabilities such as stability, chemicals/equipments management are added as necessary or as resources permit.

During on-site training, sufficient site-specific configuration data is added so that trainees can complete the processing of at least a few samples, from login, worksheet generation, and results entry, to final reporting.
The single greatest challenge for most organizations is committing the resources required to push the implementation over the finish line. Any implementation requires contributions from the group of individuals most skilled, key operators in the target processes. Quality executives are typically also the most overworked people in the organization they need to spend time, efforts in the entire process as a mission to make it a success.
Oasis O-LINK server is 'middleware' between the LIMS and the instrument to connect various instruments, you need to purchase additional licenses of software to implement instrument integration pertaining to Non-CDS/CDS class, some of the insuments may require custom integration with LIMS for method development to be considered by Oasis programmers.
Security controls and audit trails are mandatory requirements of system intended to be used in regulated environemnts.
Security:Access to Oasis LIMS is controlled by security roles, which are used to restrict access to all system data and other objects including reports and options, LIMS administrator assigns user and roles, each having different with system privileges. Users log on to the system using login ID and password, and are automatically allowed access into only those system functions appropriate to their security role.

Audit Trails:Yes, Oasis LIMS includes an integrated audit trail. Value changes, deletions in system, all trigger an audit trail event which require the user to enter a reason for the action. The reasons, action, user login ID, date and time, result value before and after, etc. are all logged to the audit trail. Audit trail data can be queried, reported, and appended to analysis results in the Sample Summary report.
Security controls and audit trails are mandatory requirements of system intended to be used in regulated environments.
21 CFR Part 11:Oasis LIMS meets FDA requirements with respect to electronic records / Signatures and documents those are stored in the system database and only accessible by authorized personnel based on login. The data is securely and accurately transmitted for reporting and data sharing.

ISO 17025: Items for this accreditation are both managerial and technical, and are aimed at traceability, standardization and consistency. Oasis LIMS solution for commercial/public test laboratories supports all of the applicable areas, applying methodologies evenly across different procedures and tracking all data necessary to support the lab in meeting this standard.

GxP:Oasis LIMS tracks all aspects of laboratory informatics, from the lowest level test information through analyst certifications. It supports laboratory compliance related to GxP and others. The comprehensive Audit and Traceability modules functions help ensure that User Companies are able to show compliance when using the system.

Yes. Oasis LIMS provides a number of standard features to ensure compliance with the key aspects of FDA; User Administration: monitoring of users data such as date, name, roles, permissions/rights and assignments.

Authorization management:traceability of historical records of masters and reference transactions data.

Reagents and consumables management: tracking information of lab resources utilization including chemicals, regents, media their registrations, expiration dates, revalidation/standardization dates, quantities/inventories and storage records.

Instruments monitoring and measuring devices: registration, due calibrations and maintenance records with traceability logs and monitoring.

Document management: including archiving and document version tracking Security and electronic signature: electronic signature and patterns associated to important actions.

Data audit trails: full audit trail of changes to the analysis results. Oasis LIMS can manage the traceability of all tasks from receipt of the sample to the release/approval of results for quality control laboratories while meeting the regulatory requirements and is also fully compliant with other regulations and standards such as 21 CFR Part 11 FDA (Food Drug Administration), EU Annexure 11 and GLP.

Yes. LabmasterR.Plus integrates with third party / in-house software like ERP through standard set of API interface libraries. Custom integrations are available at cost.
Oasis offers full support for implementation and customization. Each client is assigned a Project Manager, who coordinates the deliverables between Lab Personnel and Oasis System Developers, Business Analysts and Testers/QA. Oasis has perfect blend of technical skills form pharma and IT domain, Oasis uses a project management program to coordinate the implementation activities.
Yes, training and orientation program is one of the deliverable of project under implementation activities. Option for on-site and on-line training sessions is available.

End User Training: End User training and training material are specific to the Customer‘s implementation based on user requirements. It is typically conducted in a hands-on workshop environment and focused on the day-to-day operations of the system.

Training will include the operation of the system itself, with proper attention being given to data handling techniques. Users of system will be properly trained in methods of entering, editing, deleting and inquiring records. Training will ensure familiarization with procedures, and will involve working through the sequence of activities needed to use the system on an ongoing basis. The necessary knowledge to use the basic functions of the new system will be provided to the concerned technical staff.

Administrator Training: System Administrator or Lab Supervisor training focuses on the system basic configuration, maintenance of system interfaces, reports and users management with thier profiles / roles.

Yes, training and orientation program is one of the deliverable of project under implementation activities. Option for on-site and on-line training sessions is available.

End User Training: End User training and training material are specific to the Customer‘s implementation based on user requirements. It is typically conducted in a hands-on workshop environment and focused on the day-to-day operations of the system.

Training will include the operation of the system itself, with proper attention being given to data handling techniques. Users of system will be properly trained in methods of entering, editing, deleting and inquiring records. Training will ensure familiarization with procedures, and will involve working through the sequence of activities needed to use the system on an ongoing basis. The necessary knowledge to use the basic functions of the new system will be provided to the concerned technical staff.

Administrator Training: System Administrator or Lab Supervisor training focuses on the system basic configuration, maintenance of system interfaces, reports and users management with thier profiles / roles.

License mode: On-premise, For the license mode, there are two possible choices:

1. A floating license (calculated from the number of users connected simultaneously) 2. A Named license (Suitable in regulated environments)

SaaS mode: Cloud, samples management and stability studies:

Monthly or annual subscription to the application.
Product support is available through SAL (Service Level Agreement), and following are some of the support options open:
1. Telephone support;Calls can be placed directly to a support staff.
2. On-site support; A representative from the Oasis Infotech / Channel Partner can visit to the customer site.
3. Web / E-mail support; On-line secured product support is available through various commuication tools.
4. Training support; on-line/off-line, on-premise, presentations, trainings, net meetings, query resolving, trouble shooting, fixes etc. is available through GTM and other net utilities.

Help is always available readily from Help desk facilities during office hours on all working days. It is provided telephonically or by email, or by e-post/e-message, as the situation demands. However, help is always available (24 hours) through software support engineers or support executives at office or at their residence, whenever needed.
1. What is the frequency of upgrades of your system e.g. number of years/versions?
Every 2-3 years, when there is a major advancement in technology or change in workflow design.

2. Is it possible that the new version is a complete re-write of the previous version?
Yes, the new version incorporated features and functions of old versions also.

3. How much effort is typically needed for an upgrade and can I do it myself?
No, Controlled by Corporate Development Center with upgrade procedures.

4. Will an upgrade preserve my configuration as well as my data?
Yes, configuration files preserved and migrated upsize.